Director, Strategic Portfolio Management (Tooling)

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About the Department

The Digital Enterprise Technology (DET) Strategic Portfolio Management team helps Salesforce scale by aligning our strategic investment portfolio with business strategy and optimizing value realization within DET. We provide value-oriented planning processes, quality portfolio-level data for strategic decision-making, and outstanding customer service to support delivery. We enable DET leaders to envision our future, ruthlessly prioritize, drive collaboration, showcase the value of our work, and guide transformative initiatives.

The Director, Strategic Portfolio Management (Tooling) is a critical leadership role within Digital Enterprise Technology's (DET) Delivery Assurance & Operations team. This leader will own and evolve the tooling ecosystem that powers the DET portfolio - spanning portfolio and program management, time tracking, and the data infrastructure that connects systems across the organization.
This role is responsible for defining and driving the strategy to modernize DET's tooling landscape, ensuring systems are scalable, integrated, and enable end-to-end visibility across the portfolio. The Director will advance capabilities across portfolio and program management tools, strengthen the data architecture that underpins them, and introduce agents and LLM-driven workflows to reduce manual effort, improve data quality, and streamline operations.
This is a high-impact role for a leader who operates at the intersection of systems, data, and emerging technologies - and can translate that expertise into a more connected, efficient, and insight-driven operating model.

• Enable portfolio governance and executive decision-making through standardized tooling, reporting, and operational workflows.

• Define and maintain a multi-year tooling roadmap that sequences capability investments, balances quick wins with long-term modernization, and aligns to DET's strategic priorities.

• Design scalable systems and automation that improve cross-functional portfolio visibility, dependency management, prioritization, and resource planning across DET.

• Own the product development, evolution, and lifecycle management of DET's tooling ecosystem, ensuring solutions meet enterprise standards, security requirements, and scalability needs.

• Partner with Product, Engineering, TPM, and Operations leaders to align tooling capabilities with evolving portfolio and execution needs.

• Introduce and scale automation capabilities - including agentic and LLM-powered workflows - to reduce manual effort, improve data quality, and streamline operational processes.

• Drive organizational adoption of tooling and standardized operational practices to improve execution visibility, consistency, transparency, and scalability across DET.

• Partner with DET leadership and cross-functional stakeholders to translate tooling and data capabilities into actionable insights that inform portfolio decisions.

• Support annual and quarterly portfolio planning, prioritization, and rebalancing processes by providing tooling-driven data, insights, and recommendations for continuous process improvement.

• Maintain a forward-looking view of the portfolio to anticipate dependencies, resource constraints, and delivery risks - ensuring tooling and data are ready to support high-fidelity decision-making at each planning milestone.

• Champion a continuous improvement mindset - identifying friction points in current workflows and systematically driving toward a more efficient, insight-driven operating model.

• Bachelor's degree required in Business Administration, Information Systems, Computer Science, Engineering, or a related field.

• 10+ years of experience in portfolio management, enterprise tooling, product operations, technical program management, or related operational leadership roles within a large, complex, or global organization - preferably in high tech, SaaS, or digital industries.

• Demonstrated experience defining and delivering tooling, automation, or operational transformation strategies at enterprise scale.

• Proven success in leading enterprise portfolio governance, investment prioritization, and large-scale transformation initiatives.

• Strong background in portfolio and project management tooling (e.g., Clarity, Airtable, Jira, or similar).

• Experience building and managing operational reporting, data infrastructure, or integrated workflow solutions.

• Deep understanding of portfolio planning, dependency management, resource planning, and delivery lifecycle processes.

• Proven ability to lead cross-functional initiatives and drive alignment across complex, matrixed organizations.

• Strong analytical, problem-solving, stakeholder management, and executive communication skills.

• Experience driving organizational adoption, standardization, and change management initiatives.

• Entrepreneurial mindset with the ability to navigate ambiguity and move from concept to execution.

• Familiarity with Agile methodologies and modern software development practices.

• Strategic and tactical abilities to document, analyze, and act on portfolio metrics and data.

• Experience implementing automation, including LLM-powered or agentic workflows, is a strong plus.

• Relevant certifications a plus (e.g., PMP, PgMP, SAFe, PMI-ACP, or similar portfolio/program management credentials).
  
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