PTP Invoicing Lead Nashville, TN Pay: $73.00 - $79.00 per hour 26-05963 Job Summary The PTP Invoicing Lead is responsible for providing strategic leadership and operational oversight of global invoicing operations during a large-scale ERP transformation. This role will lead invoice processing, drive operational excellence, support Oracle Fusion implementation and stabilization efforts, and ensure consistent execution of invoicing processes across multiple ERP platforms. The ideal candidate will bring extensive Procure-to-Pay (PTP) and Accounts Payable expertise, strong leadership capabilities, and deep experience managing invoicing operations within complex global organizations. Job Responsibilities
- Lead and oversee global invoicing operations, ensuring process consistency, operational continuity, and performance accountability across multiple business units and geographic regions.
- Manage executive-level relationships with Finance, Procurement, Technology, and other cross-functional stakeholders.
- Serve as the escalation point for complex invoicing issues and drive timely resolution.
- Establish organizational goals, performance expectations, and accountability frameworks aligned with operational and transformation objectives.
- Oversee end-to-end invoice processing across multiple ERP platforms during active system migrations.
- Manage OCR and invoice imaging workflows, ensuring accuracy, exception handling, and timely invoice routing.
- Govern invoice hold queue management, including root cause analysis, issue resolution, and implementation of preventive controls.
- Establish and enforce invoice processing standards, coding requirements, approval workflows, and escalation procedures.
- Collaborate with Procurement, Finance, Legal, Technology, and business teams to resolve invoice discrepancies and process exceptions.
- Serve as a subject matter expert for Oracle Fusion Accounts Payable processes and support implementation, testing, go-live, and stabilization activities.
- Lead post-implementation support activities, including issue triage, exception management, error resolution, and process stabilization.
- Monitor integrations between ERP systems and supporting applications to ensure efficient invoice processing and data integrity.
- Identify and resolve system, process, and data issues impacting invoice workflows.
- Lead aged invoice remediation efforts, including backlog reduction, root cause analysis, and continuous process improvement initiatives.
- Develop and maintain invoicing key performance indicators (KPIs), service level agreements (SLAs), dashboards, and executive reporting.
- Analyze operational data to identify trends, risks, and improvement opportunities.
- Drive continuous improvement initiatives focused on automation, efficiency, compliance, and operational excellence.
- Lead, mentor, and develop globally distributed invoicing teams.
- Create and maintain standard operating procedures, training materials, and process documentation.
- Support organizational change management and transition activities related to system and process improvements.
- Perform additional duties as assigned.
Job Requirements
- Bachelor's degree in Accounting, Finance, Business, or a related field.
- Minimum of 12 years of progressive Accounts Payable and Procure-to-Pay experience with a focus on invoicing operations.
- Minimum of 5 years of leadership experience at the Vice President, Senior Director, Executive Director, or equivalent level.
- Deep expertise across the Procure-to-Pay lifecycle, including invoice processing, payments, vendor management, and operational governance.
- Hands-on experience with Oracle Fusion Accounts Payable modules.
- Experience supporting Oracle Fusion implementations, go-live activities, hypercare support, and operational stabilization.
- Experience managing invoice processing across multiple ERP platforms during active migrations.
- Extensive knowledge of OCR and invoice imaging platforms and exception management processes.
- Strong expertise in invoice hold management, root cause analysis, and process remediation.
- Experience leading large, globally distributed teams across multiple time zones.
- Strong program governance, risk management, and operational leadership skills.
- Experience developing executive-level reporting, dashboards, KPI frameworks, and performance metrics.
- Excellent stakeholder management, communication, and relationship-building skills.
- Ability to work effectively in a fast-paced, complex, and evolving environment.
- Flexibility to support global teams and varying business hours as needed.
Work Experience
- Experience leading large-scale finance transformation initiatives preferred.
- Oracle Fusion Cloud certifications preferred.
- Experience with robotic process automation (RPA), workflow automation, or invoice processing technologies preferred.
- Experience with supplier enablement and invoicing automation platforms preferred.
- Experience within global shared services or Global Business Services (GBS) environments preferred.
- Knowledge of SOX compliance requirements related to Accounts Payable and invoicing operations preferred.
- Experience in large enterprise environments preferred.
- Advanced experience with Excel, Power BI, or similar reporting and analytics tools preferred.
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