Capability Transfer: The consultant should not become the only person who understands virtual care. Required: Mentor EHI team members, Create reusable templates, Develop workflow standards, Document lessons learned, Train internal resources.
Job Responsibilities
- Leadership:
- Serves as a liaison between Digital & Technology Services and nursing, providers, allied health, and non-clinical end users.
- Develops and maintains effective partnerships with clinical and operational leadership.
- Analyzes clinical and non-clinical Digital & Technology Services to determine applicability to nursing and clinical practice, operational processes, administration, and research.
- Demonstrates excellent critical thinking and problem-solving skills.
- Leads unit level core and sub-teams for operational and implementation work.
- Consults with individuals and groups in defining healthcare information problems, identifies methods for implementing, utilizing, and modifying DTS solutions and data structures to support healthcare access, delivery, and evaluation.
- Works collaboratively with enterprise-wide governance and/or unit level Nursing Shared Governance.
- Identifies the impact of clinical and non-clinical Digital & Technology Service applicability to clinical practice, education, business processes, and research.
- Communicates with key stakeholders, sponsors, and internal customers, giving presentations, project updates, and gathering input on enterprise and operational projects and initiatives.
- Serve as a preceptor for graduate informatics students.
- Partners for clinical communication and offers guidance on clinical workflow processes during downtime events and through EHR reconciliation.
- Change & Quality Management:
- Demonstrates knowledge of system life cycles and complies with defined framework for system implementation for developing, reviewing, approving, and disseminating changes in clinical and non-clinical Digital & Technology Services.
- Operationalizes change by using quality methodologies for standardizing processes in accordance with current evidence, quality initiatives, regulatory compliance, billing compliance.
- Develops risk/benefit matrices of alternate solutions to help clinical partners with decision making.
- Recognizes the impact change on clinical and non-clinical systems to assure adoption across the system. Partners with education and communications.
- Collaborates with clinical partners for problem identification and documents workflows (current and future state requirements).
- Assists with project and operational testing.
- Perform gap analyses and works with clients to identify solutions to close identified gaps and mitigate risks.
- Process Improvement:
- Serves as a project consultant in the design and implementation of complex Digital & Technology Services process improvement projects.
- Expert ability to work with internal customers, obtaining what the customer requested and completing the design through the following methods: review (and document) current state; document requirements for future state; create workflow recommendations for clients; analyze gaps between current and future state and the software being implemented; collaborate with other Epic modules when designing workflow to be sure integration points are accounted for; liaise between the SA's and clinical and business teams; track progress of the work being completed.
- Demonstrates understanding of data and data quality standards.
- Supports the integration of data, information, and knowledge which are applied to decision support and business intelligence tools. (Data warehousing).
- Develops auditing and review processes to ensure project goals and deliverables are met.
- Participates in Epic Vendor visits/follow up visits.
- Research & Education:
- Provides support to nursing research, assists clinical nurses in utilization of research and evidence-based practice.
- Assists with the development of training materials and provides ongoing support of clinical Digital & Technology Services.
- Participates in scholarly activities including: writing for publication; presentation of a lecture, abstract, or poster at a national conference.
Education Requirement
- Required Education: Bachelor's Degree
Knowledge, Skills, Abilities
- Required Skills & Experiences:
- Telehealth implementation experience
- Remote patient monitoring experience
- Clinical workflow redesign
- Requirements gathering
- Healthcare operations
- Facilitation skills
- Capability Transfer - The consultant should not become the only person who understands virtual care.
- Mentor EHI team members
- Create reusable templates
- Develop workflow standards
- Document lessons learned
- Train internal resources
- Preferred Skills & Experience:
- At least five (5) years nursing, clinical or operational experience
- At least three (3) years informatics experience.
- Evidence of progressive leadership skills.
- Experience supporting complex clinical and operational workflows, including but not limited to: Nursing and interprofessional care delivery, Revenue cycle and patient access processes, Ancillary and diagnostic services, Scheduling, capacity management, and throughput optimization
- Epic experience
- Ambulatory operations
- Pediatric experience
- Digital patient engagement
- Change management
- Virtual nursing
- Hospital-at-home
- AI-enabled virtual care
- Consumer digital health strategy
- Day-to-Day
- Strategic Work
- Current-state assessments
- Future-state workflow design
- Virtual care roadmap development
- Governance recommendations
- KPI and outcome framework
- Tactical Work
- Requirements gathering
- Workflow mapping
- Stakeholder interviews
- Business process analysis
- Vendor evaluation
- Implementation planning
- Implementation Work
- Facilitate design sessions
- Support Epic build decisions
- Coordinate operational readiness
- Participate in testing
- Support adoption and optimization
- This should feel very similar to how your informaticists work today
About Equiliem Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive. Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services. For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience. Benefits We offer a comprehensive benefits package to our employees, which includes:
- Medical Insurance
- Vision & Dental Insurance
- Life Insurance
- Matching 401(k)
- Commuter Benefits
- Employee Discounts & Rewards
- Payroll Payment Options
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EEO Employer
Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or (732) 238-6050.
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