Clinical Operations Assistant, Ambulatory Social Work

Work Schedule:
100% FTE, day shift working Monday - Friday from 8:30 am - 5:00 pm. This is a hybrid position with two days per week at the Administrative Office Building in Middleton, WI and occasionally traveling to other locations for meetings and/or on-site support.

Be part of something remarkable

Bring your attention to detail and customer service skills to UW Health.

We are seeking a Clinical Operations Assistant to:

• Coordinate projects and initiatives supported by the department, including preparation of reports, researching triaging requests and referrals, updating workflows and policies, procedures, manuals, and administrative tools
• Provide administrative support for the following initiatives, supported by Care Continuum Teams:
• Patient support funds
• Advance care planning
• Social determinants of health
• Other projects/programs as needed
• Aide in the organization and review of incoming requests/referrals and provide timely feedback to ensure departmental staff are able to respond to the needs of patients and families

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions

Qualifications

• High School Diploma or equivalent Required
• Associate's Degree in Business Administration, Healthcare or related field Preferred

Work Experience

• 1 year of experience in an administrative support role Required
• 3 years of experience in an administrative support function Preferred
• Previous experience in a health care setting Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.