Product Analyst

Job Description:

We are looking for a highly skilled Product Analyst with expertise in eliciting and documenting requirements, as well as to develop a product vision and drive technical teams in deploying effective solutions for mission-critical U.S. federal government enterprise IT solutions.

Basic Requirements:

• Ability to obtain a U.S. Federal Position of Trust clearance designation.
• Must reside in and be able to perform work in the United States.
• Must have lived in the United States for 3 of the last 5 years.
• Must be able to work onsite (Windsor Mill, MD) at minimum once a week.
• Bachelor's degree (bachelor's degree in computer science, business, or equivalent is preferred).
• 5+ years of experience as a Product Analyst, ideally working with Federal Healthcare IT Projects.
• Experience supporting requirements capture, management and analysis activities along all phases of the agile software development life cycle, including conducting user interviews, leading and facilitating JAD sessions, and developing business process models and formal specifications.

Additional Qualifications:

• Excellent oral and written communication skills and must be detailed oriented.
• Must be able to effectively and professionally communicate to management, peers and customers as well as demonstrate sound judgment/reasoning skills.
• Demonstrated ability to work in a dynamic environment with competing priorities, managing multiple stakeholders and balancing business needs with technical feasibility.
• Ability to quickly understand customer requirements and how systems can be enhanced to meet unique needs.
• Demonstrated experience in analyzing business processes, troubleshooting issues, and delivering high-quality solutions.
• Experience with Agile methodologies, project management tools (e.g., Jira and Confluence), and managing multiple client projects concurrently.
• Expertise with Microsoft Office applications (Word, Excel, Power Point, Sharepoint, Teams, etc).
• Experience with manual testing of software products.
• Must be able to obtain a Position of Trust designation.
• Business Analyst certification is plus.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) is a plus.
• Knowledge of Healthcare, Medicare & Medicaid systems & data is a plus.

Responsibilities:

• Work with the customer, users, and other contractors to gather, understand, and document business, functional, technical & non-technical requirements.
• Conduct Joint Application Design (JAD) sessions, work group calls and engage customers to provide requirements and feedback.
• Work closely with clients to advise on best practices for software development, optimization, and long-term strategy.
• Lead discovery sessions with clients to understand business objectives, pain points, and operational processes.
• Translate business needs into functional specifications and user stories that align with outcome driven customer objectives.
• Partner with developers, testers, administrators, and other consulting team members to deliver custom solutions that meet client expectations.
• Adhere to project timelines, manage deliverables and client communications, ensuring that projects stay on track and within scope.
• Coordinate and lead User Acceptance Testing (UAT) with client teams, as well as provide end-user training.
• Support change control processes established to monitor and control project scope.
• Follow agile methodology (Scrum/Kanban) and deliver requirements/specifications for Sprint teams.