Digital Marketing / Sr Digital Designer

This job is in the Digital Marketing department. Leads design for complex, high-impact product experiences and shapes the user journey, driving strategic design decisions, and influencing how teams define success. Serves as a role model for craft and collaboration.

Essential Functions

• Owns the UX strategy for a product area or customer journey.
• Guides discovery work and collaborate with research and analytics partners.
• Leads design sprints, workshops, and design critiques.
• Mentors junior designers and provide structured feedback.
• Contributes to design standards, documentation, and tooling improvements.
• Performs other duties as assigned.

Location Details:

This position is eligible for remote work and may be located anywhere within the United States excluding AK, HI and U.S. territories, however if you live within the 50 miles radius of a campus you will be required to work at a FedEx campus location several times per week.

Preferred Qualifications:

• Exceptional visual design and storytelling skills, with a portfolio demonstrating the ability to translate complex or ambiguous concepts into clear, compelling narratives and polished design deliverables
• Proven ability to influence decision-making by tailoring visual storytelling and executive-ready presentations for diverse audiences, including senior leadership and cross-functional teams
• Strong experience visualizing end-to-end customer journeys and complex service experiences through storyboards, journey maps, and scenario-based prototypes
• Advanced proficiency in Figma, including creating wireframes, storyboards, high-fidelity conceptual designs, and interactive prototypes with a high level of craft and polish
• Demonstrated ability to explore multiple design directions quickly and deliver refined outputs under tight timelines
• Experience collaborating in cross-functional environments, with a strong ability to socialize work early, synthesize feedback, and maintain creative direction
• Background designing for strategic initiatives or innovation programs (e.g., Greenhouse-type environments) preferred

Minimum Education

Bachelor's degree in business or related field. In lieu of a degree, eight (8) years of practical experience may offset education requirements.

Minimum Experience

Four (4) years leading product design within digital teams. Experience with service design, enterprise UX, or platform design across UX, visual, and interaction design.

Knowledge, Skills, and Abilities

Ability to lead through ambiguity and uncover user needs. Effective communicator with influence across disciplines. Strong user-centered design process and fluency in design thinking. Exposure to behavioral data, experimentation, or research synthesis.

Job Conditions

Some business travel may be required.

Preferred Qualifications:

Pay Transparency: CO: $8,007.29/mo - $17,393.61/mo, CA: $8,452.14/mo - $14,413.11/mo, NJ: $8,452.14/mo - $13,523.42/mo, ME, OH & VT: $8,452.14/mo - $15,124.88/mo, MN: $8,452.14/mo - $16,637.36/mo, IL & NV: $8,452.14/mo - $17,393.61/mo MD, NY, VA & WA: $8,452.14/mo - $18,149.85/mo, MA: $8,896.99/mo - $18,149.85/mo, RI: $9,786.68/mo - $16,637.36/mo, CT: $9,786.68/mo - $17,393.61/mo, DC & HI: $10,231.53/mo - $17,393.61/mo, NYC: $10,231.53/mo - $18,149.85/mo

Pay: USA: $8,007.29/mo - $18,149.85/mo

Additional Details:

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations.  If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)