Guest Services Representative

Methodist Hospital is seeking an experienced customer service professional to work in an on call position as a Guest Services Representative.

As a Guest Services Representative you will work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. To serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit. Act as the primary resource for other hospital staff and to perform related duties as assigned. Enhances Methodist Hospital's customer service image by addressing the broad spectrum of needs, and/or concern and completes this in a professional, friendly, and efficient manner.

Work Schedule: FTE 0.6, 24 hours per week, morning shift, varied hours.

Required Qualifications:

1 year of experience in a customer service, patient care or guest service role.

Preferred Qualifications:

Experience in a healthcare setting, security, law enforcement, or behavioral health.

Same Posting Description for Internal and External Candidates