Security Officer

• Patrol assigned hospital areas to maintain a safe and secure environment for patients, visitors, employees, and property.
• Identify and report safety hazards, unsecured areas, and suspicious activity to prevent theft, injury, and property damage.
• Enforce hospital security policies and maintain strict confidentiality in all interactions.
• Investigate incidents involving theft, misconduct, complaints, and other security concerns through interviews and evidence collection.
• Coordinate with local law enforcement when necessary and detain or arrest suspects when authorized under State Special Police authority.
• Prepare detailed incident reports, maintain accurate security logs, and keep supervisors informed of significant events.
• Safeguard valuables, property, and evidence while maintaining proper chain-of-custody documentation.
• Operate integrated security systems and perform dispatch duties, including monitoring alarms, coordinating emergency responses, and documenting activities.
• Respond to medical emergencies and assist clinical staff with patient restraints when authorized.
• Provide assistance to workplace violence and domestic violence victims while ensuring their safety.
• Manage pedestrian and vehicle traffic during routine operations, emergencies, and special events.
• Provide protective services for dignitaries, staff, patients, and visitors as required.
• Deliver exceptional customer service while maintaining a professional, calm, and security-focused presence.
• Participate in departmental committees, task forces, and team initiatives to improve hospital safety and security operations.

• Bachelor's degree in Criminal Justice preferred.
• Experience cannot be substituted for the required education.

• Valid Class D Passenger Vehicle Driver's License.

• 3-5 years of experience in one or more of the following:
  • Hospital security
  • Law enforcement or police
  • Emergency medical services (EMS)
  • Customer service

• Excellent interpersonal, communication, and customer service skills.
• Ability to de-escalate conflicts and manage aggressive or emotionally distressed individuals.
• Strong teamwork skills while also working effectively independently.
• Able to multitask and prioritize in a fast-paced environment.
• Strong critical thinking, analytical, and problem-solving abilities.
• Sound judgment with the ability to make effective decisions under pressure.
• Professional, approachable, and empathetic demeanor with strong active listening skills.
• Knowledge of community policing, crime prevention, and risk assessment principles.
• Strong written communication skills for accurate report writing and documentation.
• Intermediate computer proficiency, including typing and database software.
• Demonstrates flexibility, collaboration, diplomacy, and a positive attitude.

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