Program Manager Non Tech 2

Join a leading global technology company through Aquent, a partner dedicated to connecting top talent with impactful roles. This organization is on a mission to build a better world through the power of engaging experiences, fostering one of the most active and passionate communities globally. You will be instrumental in fostering a vibrant global community around innovative learning solutions, directly influencing how educators and learners worldwide engage with technology. Your work will not only shape the future of educational experiences but also amplify the voices of a passionate community, driving product evolution and strategic engagement.

About the Role

This is an exciting opportunity to join a creative team where engaging experiences are at the heart of everything they do. This team enables millions to create and interact together, connecting people across the globe and fostering a vibrant community. They are committed to inclusivity, ensuring their global and diverse community feels represented and included in everything they create.

We are seeking an experienced, innovative, and collaborative individual with a passion for growing global and inclusive communities around our products to join the Community Team. You will play a key role in strengthening the connection between our products and global audiences, building and sustaining a vibrant community of practice for our learning-focused product, surfacing the voices of educators and parents, and supporting impactful campaigns and events throughout the year.

Key Responsibilities

• Build and execute a community engagement strategy that supports a growing user base and expanding global audience for our learning solutions.
• Manage the educator community in close collaboration with the social, marketing, and product management teams, serving as a champion for educators and parents around the world.
• Drive adoption of our learning solutions through coordinating strategic community activations, such as trainings and events.
• Lead the Ambassador program to identify and collaborate with community leaders for regional leadership and representation, product insights, and innovation.
• Regularly communicate and create reports that surface listening updates, learnings, and data around key beats while highlighting opportunities for product and marketing teams.
• Advocate as the voice of the educator in product strategy, feature development, and learning experiences by providing input and community feedback to the product team.

Must-Have Qualifications

• 2-4 years of community management or similar social media marketing experience.
• A passion for education with a love for our core product, an understanding of its community, and the conviction to put our audience first.
• Experience with education, educational technology, or teaching communities, policies, and best practices.
• Familiarity using data to adjust and optimize strategy and activations for community-facing channels.
• Familiarity and user of community and social media platforms.
• Candidates must have an understanding of our core product (e.g., have interacted with it or possess general knowledge of the product).

Nice-to-Have Qualifications

• An education background or experience in an education-adjacent role (candidates do not need to have been a teacher).
• Familiarity or hands-on experience with the learning-focused version of our product.

Compensation

The target hiring compensation range for this role is $50/hr - $53/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.