Manager of Medical Imaging

We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Job Summary

Under minimal supervision this position oversees daily operations of Radiology's various modalities. Principal responsibilities include: budgetary management and capital equipment evaluation/procurement; development/implementation of departmental policies, procedures, and protocols; employee recruitment, retention, and engagement; application of lean management principles to improve workflow efficiency, supply cost containment, and labor utilization; oversight of ongoing patient safety and quality assurance programs, deployed within Radiology to include initiatives pertaining to ACR and Joint Commission adherence; serving as an effective liaison between the department and parties external to Radiology; and championing initiatives germane to the customer experience within Radiology.

Essential Functions:

• Performs all aspects of human resource management including: recruitment and retention; analyzing the adequacy of staffing levels and work schedules; ensuring competency of staff through standardized competency testing; and providing progressive counseling, when needed. Undertakes tasks necessary to enhance employee engagement and job satisfaction for purposes of creating a work environment conducive for maintaining a highly functioning workforce. (25%)
• Monitors, with the Administrative Director of Radiology, the annual operating and capital budgets of each modality within Radiology. Coordinates follow-up activities whenever negative budget variances occur. Conceptualizes and implements remedial strategies to correct these negative budget variances. (15%)
• Ensures positive patient experiences within Radiology by coordinating the analysis of patient complaints, concerns, and suggestions. Facilitates necessary follow-up to bring closure to all registered patient complaints. (10%)
• Monitors service maintenance agreements with vendors as well as work performed by Denver Health's Biomedical Engineering on department equipment. Oversees maintenance of imaging equipment to ensure that scheduled preventative maintenance activities are performed. Triages nonscheduled equipment malfunctions by directing staff on the appropriate escalation procedures that must be undertaken to reduce equipment downtime. (10%)
• Participates in strategic planning activities relevant to Radiology's various modalities. Participation activities include performing investigatory work surrounding new business opportunities for Radiology and performing return on investment (ROI) analysis. (5%)
• Coordinates departmental huddles, general intradepartmental meetings, and Radiology's in-services as well as serves as a facilitator at the forums. (5%)
• Performs quarterly one-on-one sessions with direct reports to ensure that they are familiar with the scope of their job requirements and competency requirements. At these quarterly sessions, the Imaging Manager shall also discuss the individual's progress in meeting their annual work goals. (5%)
• Collaborates with the Administrative Director of Radiology in the negotiation of contracts and agreements with outside vendors concerning imaging supplies and equipment. Monitors these agreements to ensure vendor adherence with contract provisions; performs follow-up, as necessary, to remedy vendor contract violations. (5%)
• Within Radiology's various modalities, oversees maintenance of supply inventory by directing staff to order, stock, and perform inventory checks on those medical supplies utilized when performing imaging examinations. Participates, with the Administrative Director of Radiology, in investigating new supply unit cost discounting with Radiology's various supply vendors. (5%)
• Participates in the investigatory process of major imaging equipment purchases through working with the Administrative Director of Radiology in obtaining pertinent literature for development of a request or proposal (RFP) document development. Also supports the Administrative Director in coordinating site visits for vendor finalists as well as acquiring of budgetary equipment quotes. (5%)
• Serves as a departmental representative on various standing committees (e.g., Safety Committee, Environment of Care Committee) operating within Denver Health. (5%)
• Coordinates educational programs, continuing medical education (CME) courses, workshops, and in-services to enhance professional growth and development of Radiology's employee workforce. (5%)
• Promotes positive interpersonal (customer) relationships with fellow employees, physicians, patients, and visitors. Treats these individuals with courtesy, dignity, empathy, and respect; consistently displays courteous and respectful verbal and non-verbal communications. (0%)
• Adheres to, complies with, and demonstrates support for the mission and values of Denver Health. (0%)
• Ensures confidentiality of patient information by creating/maintaining a secure, trusting environment through not sharing information learned on the job, except when necessary to perform the job responsibilities, or to improve a patient's care. (0%)
• Has regular and predictable attendance. (0%)

Education:

• Bachelor's degree in business or a healthcare related field is required. In lieu of a Bachelor's degree, additional work experience of at least 8 years in a Radiology modality is acceptable. Required

Work Experience:

• 5 years of professional work experience in the role of a supervisor or manager of a Radiology department. Breadth of experience includes management of imaging equipment, personnel, employee work schedules, quality assurance activities, human resource functions, and patient experience activities. Required

Licenses:

• ARRT-Radiologic Technologists - ARRT - American Registry of Radiologic Technologists

Knowledge, Skills and Abilities:

• Skill in exercising initiative, judgement, and decision-making in solving problems and meeting organizational objectives.
• Knowledge of managerial/financial theory and methods sufficient to be able to perform a variety of leadership functions.
• Knowlege in how to evaluate imaging technology in terms of functionality, patient safety features, operational efficiency, and cost efficacy.
• Effective interpersonal skill sets that lead to productive communications/collaborations with radiologists, referring providers, non-physician hospital personnel, administrative professionals, vendors, regulatory agencies, and the lay public.
• Expertise in preforming budgetary, financial, and strategic planning activities.
• Demonstrated knowledge of how to perform all personnel functions including hiring, performance evaluations, employee promotions, and disciplinary actions.
• Demonstrated knowledge of Joint Commission requirements pertaining to the delivery of imaging services at an acute care hospital.

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado's primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.