Digital Payment Services Specialist II

The Digital Payment Services Specialist II provides operational support across multiple departments, with a strong focus on Retail operations, while helping improve processes that enhance efficiency, employee experience, and member satisfaction. This role performs all responsibilities of a Digital Payment Services Specialist I and takes on additional duties related to troubleshooting, vendor coordination, system support, fraud monitoring, and process improvement.

EDUCATION:

High school diploma or equivalent.

CERTIFICATION:

Complete Online/mobile banking vendors virtual classes (Online Banking, Bill Pay & Ext Transfers & Person to Person Payments (P2P)) within six (6) months of appointment.

EXPERIENCE:

Two (2) years of financial institution experience. Preferably in digital banking, cards, or payment services.

FirstLight Federal Credit Union is an Equal Opportunity and Affirmative Action employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, genetic information, or veteran status.