Promotional Operations Associate

Aquent is seeking a US Promotion Operations Associate who will provide administrative, operational, and

process support to the US Promotion Operations Team. This role is responsible for supporting recurring

label update activities, supporting operational communications, maintaining meeting logistics, and

serving as a point of contact for routine process related questions. The ideal candidate is highly

organized, detail-oriented, proactive, and comfortable working across multiple stakeholders and

systems.

Key Responsibilities:

Label Update Reporting & Tracking

* Generate weekly Label Update reports by extracting information from the Promo Plan Dashboard

and compiling data in Excel.

* Format reports according to team standards and distribute them to designated stakeholders

across all active label events.

* Monitor report accuracy.

Label Update Operations Support

* Support the maintenance and completeness of Label Update dashboards by reaching out to

stakeholders for missing or incomplete information.

* Escalate issues to the Promotion Operations team as appropriate.

Mailbox & Process Support

* Monitor and respond to routine process-related questions received through the Promotion

Operations shared mailbox.

* Provide guidance on established processes, tools, and operational procedures.

* Maintain professional and timely communication with stakeholders across the organization.

LOOP Meeting Coordination

* Support the planning and execution of LOOP meetings and related communications.

* Maintain and update calendar invitations and distribution lists.

* Prepare and distribute agenda emails.

* Post presentation materials and meeting decks to the REACH site.

* Assist with meeting logistics and follow-up activities as needed.

General Operations Support

* Provide administrative and operational support for ongoing Promotion Operations initiatives.

* Assist with process documentation, tracking activities, and status reporting.

* Support special projects and additional operational tasks as assigned.

Preferred Characteristics and Skills

* Proficient in Veeva, Work Front/Promo Plan experience

* Label Update experience

* Highly organized, proactive, and dependable

* Comfortable following up with stakeholders

* Strong customer service mindset

* Ability to learn new processes and systems quickly