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Inside Sales Representative

Matheson Tri-Gas
United States, Ohio, Hilliard
Sep 05, 2026






JOB
SUMMARY

Telephone based sales position focused on existing accounts to reduce churn and
grow market share by adding additional products to the account

Knowledge, Skills and Abilities
Education: - 2-5+ years- experience in Industrial Sales preferably
Gases/Medical Gases/Propane and Welding supply sales.
A
proven track record in sales and account management and development.
Profit
and loss analysis on proposed sales orders and understanding of profit margins.
Experience
making sales presentations and demonstrations.
Travel
Requirements
Estimated Amount Brief Description
2 Hours a week This role is primarily an office sales position but travel to
customers from time to time may be required

The Company is an Equal Opportunity Employer that complies with the laws and
regulations set forth under EEOC. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability or protected
veteran status. EOE AA M/F/VET/Disability


$26.00 per hour


























Essential
Functions



Proactive Account Touchpoints & Relationship
Management
Maintain regular contact with existing customers to reinforce relationships,
address service concerns early, and build trust.
Serve as the primary point of contact to strengthen loyalty and ensure
customers feel valued.
Drive Box 2 Growth via Cross-Sell/Up-Sell Strategies
Analyze purchase history and ask discovery-based questions to uncover gaps in
current buying patterns.
Actively promote complementary products (e.g., safety supplies, welding
accessories, tools) to increase share-of-wallet within existing accounts.
Secure Long-Term Commitments through PSAs (Product Sales Agreements)
Introduce and negotiate PSAs with customers as a tool to lock in pricing,
improve forecasting, and solidify long-term relationships.
Use PSAs to reduce churn risk by making competitors' entry more difficult and
reinforcing service consistency.
Monitor Usage Trends & Contract Compliance
Review order frequency, spend patterns, and delivery consistency to identify
potential churn risks.
Escalate signs of declining volume, competitor encroachment, or pricing
concerns to leadership or field teams for intervention.
Efficient Quoting, Order Support, and CRM Documentation
Provide timely quotes, process reorders, and ensure seamless customer service
across transactions.
Maintain detailed records of interactions, opportunities, and objections in the
CRM to support team visibility and pipeline tracking.
Coordinates customer training.
Enters new customer data and other sales data for current customers into
computer database.
Develops and maintains relationships with purchasing contacts.
Investigates and resolves customer problems with welding processes, equipment
and deliveries.























Required
for All Jobs



*



Performs other duties as assigned



*



Complies with all policies and
standards








QUALIFICATIONS

































Education



Education
Level



Education
Details



Req/

Pref





Associate's Degree









Bachelor's Degree













































Work
Experience



Experience



Experience
Details



Required/

Preferred





1-3 years









4-6 years









7-9
years



























Knowledge,
Skills and Abilities




  • High School Graduate with diploma and/or prior
    experience in outbound calling/inside sales, outside sales or marketing
    desirable.

  • Excellent customer service skills. Ability to establish
    and manage customer relationships

  • Ability to work independently and under some
    pressure to meet deadlines.

  • Demonstrates a clear and effective speaking manner
    for the purpose of explaining information to customers and employees.

  • Ability to add, subtract, multiply, and divide in
    all units of measure, using whole numbers, common fractions, and
    decimals.

  • Ability to learn MTG's business/product
    types/organization/transaction systems

  • Excellent Telephone Communications Skills

  • Excellent Organizational Skills

  • Intermediate level knowledge of Microsoft Office
    applications (Word, Excel, Outlook E-mail).













































Licenses
and Certifications



Licenses/Certifications



Licenses/Certification
Details



Time
Frame



Required/

Preferred















































PHYSICAL
DEMANDS/WORKING CONDITIONS



Physical Demands Category:


























































































































































































































Physical
Demands



A thorough completion of this
section is needed for compliance with legal standards such as the Americans
with Disabilities Act. The physical requirements described here are
representative of those that must be met by an employee to successfully
perform the essential functions of this job.



Physical
Demand



N/A



Rarely



Occasionally



Frequently



Constantly



Weight



Stationary Position







x









Move/Traverse









x







Stationary Position/Seated







x









Transport/Lifting







x









Transport/Carrying







x









Exerting Force/Pushing









x







Exerting Force/Pulling









x







Ascend/Descend









x







Balancing









x







Position Self/Stooping









x







Position Self/Kneeling









x







Position Self/Crouching









x







Position Self/Crawling







x









Reaching









x







Handling









x







Grasping









x







Feeling





x











Communicate/Talking











x





Communicate/Hearing











x





Repetitive Motions









x







Coordination









x





























Travel
Requirements



Estimated Amount



Brief
Description



n/a




The Company is an Equal Opportunity
Employer that complies with the laws and regulations set forth under
EEOC.. All qualified applicants will
receive consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, disability or
protected veteran status. EOE AA
M/F/VET/Disability


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