Circulation Assistant (Late Night) (6760C), Library Administration #89407

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Departmental Overview

The Access Services Division has leadership for planning and coordinating access and circulation policies and procedures across the UC Berkeley Library. Additionally, the Access Services Division consists of the following units - Library Privileges, Doe/Moffitt Circulation Services, Information and Welcome Desks Services, Newspapers/Microforms Library and Current Periodicals, Media Services and Stacks Maintenance.

The Doe/Moffitt Circulation and Gardner Stacks unit is the largest circulation services unit in the Library System, handling more than one million circulation transactions annually, loan of electronic devices, and the largest undergraduate course reserve operation. The Gardner (MAIN) Stacks collection management includes daily oversight and strategic planning for a 2.7 million volume collection housed on campus and retrieval for the 3 million volumes of the collection shelved at the Systemwide Library Facility - North (SLF-N). This unit controls access to the Gardner (MAIN) Stacks, group study rooms, and 65 Doe (Medium Rare collection). The unit follows the overall guidelines, policies, and priorities of the Library, under the direction of the Head of the Access Services Division.

Position Summary

The Circulation Assistant (Late Night) supports 24-hour circulation services for enrolled students, faculty, staff, and non-UC affiliated library card-holders. This position performs all duties associated with providing access to collections and explains and interprets library policies and procedures as necessary. Serving as the sole library career staff during late night and early morning hours, the Circulation Assistant (Late Night) assists users at the Circulation Desk with checking materials in and out, renewing items, placing holds, requesting material from the NRLF, and managing study room reservations and electronic device loans.

Additional responsibilities include assisting the circulation supervisor with electronic device maintenance and inventory, handling day-to-day circulation record cleanup, and serving as a workleader by training and monitoring student library employees. This position also provides support to Library Security during emergencies, manages assignments at the Privileges Desk to issue library cards and resolve billing issues, and contributes to the e-reserves operations team by processing course reserve request lists.

Responsibilities

Circulation - 60%

• Adds volume/copy information and changes circulation codes in local online catalog; handles difficult communications and complaints referred from lower-level staff; corresponds with faculty, staff, and other patrons.
• Serves as the sole library career staff during the late night/early morning hours (Monday through Friday 2am-11am during the semester).
• Explains and interprets library policies and procedures (enforce policies when necessary).
• Assists library users at the Circulation Desk, including checking out/in, renewing and placing holds on library materials, requesting material from NRLF, reserving and monitoring study rooms, and checking out electronic devices.
• Answers user inquiries (in person, via email or telephone).
• Serves as workleader training, assigning tasks, and monitoring the performance of circulation desk student library employees working the late shift.
• In addition, provides support to Information Desk student library employees and Library Security as needed, especially emergencies.

Collection Maintenance and Stacks Management - 25%

• Performs advanced bibliographic verification; recalls NRLF materials and prepares NRLF deposits; makes final scanning determination on brittle, disintegrating volumes.
• Assists the Circulation Supervisor with electronic devices, including re-imaging machines, checking for damage, maintaining inventory, and monitoring usage.
• May assist with compiling electronic device use statistics.
• Assist the Circulation Supervisor with day-to-day circulation related duties, including handling snags, maintaining statistics, editing and updating item records, and other record cleanup projects as assigned.

Reference and Instruction - 10%

• Serves at a reference desk or general public service desk providing routine information.
• Maintains a regular Privileges Desk assignment (in person and online via LibAnswers) assisting library users: issues library cards and borrowing privileges, interprets library policies and procedures as related to library access and borrowing, and resolves problems, and answers questions regarding billing or borrowing issues.
• Replies to users regarding circulation policies or billing questions, and refers privileges/borrowing inquiries to the Privileges Desk.

E-Reserves Operations - 5%

• Serves as a member of the e-reserves operations team processing course reserves request lists in a timely manner.
• Performs bibliographic checking of citations provided by faculty members to determine whether the Library owns an item requested for course reserves.
• Works with e-reserves coordinator to find alternatives, if the Library does not own the requested material.
• Follow process for purchasing requests as outlined by e-reserves coordinator.

Required Qualifications

• General knowledge of library practices and procedures, which may be acquired through library experience, specialized training, or relevant academic preparation.
• Experience with circulation services and/or technical processing in a library.
• Recent experience with an integrated library system (ILS) and understanding of ILS bibliographic, item and holdings records.
• Excellent analytical, organizational, problem solving, interpersonal, and communication skills.
• Experience using common software applications, such as Microsoft Office Suite (Word, Excel, Access, PowerPoint), Google Drive (Docs and Spreadsheets), cloud data storage, such as Box, and email applications, such as Gmail, Outlook or bCal.

Preferred Qualifications

• Academic library experience.
• Experience with and/or the ability to learn the Alma integrated library system (ILS).

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted hourly range that the University reasonably expects to pay for this position is $29.07 - $30.36, Step 1 - 3.

• This is a non-exempt, bi-weekly paid position.
• This is a 5-month, full-time, Limited [temporary] position that is eligible for UC benefits.

How to Apply

To apply, please submit your resume and cover letter.

Other Information

• This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
• This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html
  • The automatic conversion to career status, as provided in Section B.2. above will not occur when one or more of the following occur: a. A limited appointee is hired to replace an employee on leave that exceeds 1000 hours. If the employee on leave does not return from leave, the limited appointee shall be converted to career retroactive to the first of the month following attainment of 1000 hours; except that nothing in this subparagraph precludes the University from releasing the limited appointee prior to the anticipated return date of the employee on leave.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Misconduct

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.