Off-Shift Supervisor, Laboratory Pre-Analytical Phlebotomy and Processing

Joining our team comes with several benefits, including:

• Competitive hourly rate

• Free parking
• Tuition reimbursement

A Brief Overview

The Supervisor, Laboratory Pre-Analytical supervises and coordinates the daily operations of Hospital Laboratory Pre-analytics or Client Services and Charge Capture Teams in collaboration with the Manager and Director. This position supports communication and is a resource for team members, other departments, providers, patients, and/or families.

What You Will Do

• Oversees and supervises the daily operations of pre-analytics or client services and charge capture under the technical supervision of the Laboratory Manager to provide high-quality, patient care with an effective team.
• Supervises daily activities of team members (scheduling, inventorying, general needs, timecards, etc.) and provides coverage to front line operations to maintain business continuity, managing staffing levels to departmental volumes.
• Acts in a supportive role to the Laboratory Manager and Director.
• Coaches and mentors team members while ensuring accountability through ongoing guidance and feedback to ensure the highest level of quality.
• Maintains personnel records, evaluates performance of staff, including annual reviews and competencies, documents accordingly
• Identifies training needs and facilitates training for new and existing team members on departmental policies and procedures. Oversees new team member training and sign off.
• Participates in organizational and interdepartmental committees to promote change and improve laboratory service and quality, identifies potential process improvement activities, executes needed change, and reinforces the customer service excellence guidelines among team members.
• Provides timely communication between team members and leadership.
• Implements safety standards and ensures a safe work environment.

Additional Responsibilities

• Serves as an alternate to Coordinator Pathology Education, Pathology Administration when needed.
• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.