Senior Engineering Product Manager IS - Admin Tech Philanthropy - *Remote*

Description

This is a remote role - We currently are unable to hire in the following states: PA, NY, OH, CO, HI and MA.

The Senior Product Manager of Admin Tech Philanthropy combines user experience, business expectations, and technology to define and deliver products that delight the user base. The role provides simple elegant solutions to complex problems. This role works in a fast paced, evolving environment, with constant demands for better services. It requires strong problem resolution, decision making, communication, and partnering skills. This role acts as the primary relationship manager with business partners and stakeholders served by the product line, ensuring full engagement and communication, resolution of general issues and alignment of business and IT strategy for the product.

Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Essential Functions:

• Responsible for driving strategic and tactical initiatives through strategic planning, business process management, program/project management, and change management.
• Define 12-month roadmap that includes product features that bring the product vision to life and is easily understood across organizational leaders, partners, and users.
• Demonstrated experience in developing systems to monitor risks and dependencies and report changes. Expertise in working effectively across disciplines and organizational boundaries to gain timely closure on decisions that impact own project/solution/portfolio. Ability to ask the right questions to resolve issues and applies creative solutions to meet project objectives.
• Define the blueprint of "what', 'when', and 'why' for product features.
• Develop a deep understanding of user base, define, and use personas to articulate and prioritize pain points and opportunities.
• Is curious about the underlying technology and architecture of the product and able to apply it in a meaningful way to impacts of business processes and/or solution design.
• Responsible for gathering, transforming, analyzing, and communicating data in such a manner that supports effective decision-making. This includes leading A/B testing, defining, and delivering on key performance indicators, and ensuring product-market fit.
• Lead and deliver programs comprised of several small to medium sized projects, or a large complex project. Leads with collaboration, manages key stakeholders, removes roadblocks, and drives overall quality project delivery. Anticipates risks and issues and takes preventative actions.
• Understanding of and ability to use SDLC methodologies (Agile/Waterfall).
• Strong communication skills with the ability to describe technical solutions in customer language in a way that informs, persuades, and engages the audience, leveraging mutually defined criteria for success.

Required Qualifications:

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering or 12 years of equivalent work experience.
• 5 years of Product Management experience with mid to large size organizations building enterprise grade applications and experiences.

Preferred Qualifications:

• Master's Degree
• 5 years of SQL, Cloud, Visual Studio, Power BI, PowerPoint, ADO or other tools.
• Demonstrated experience in a customer-facing role, providing direct support to end-users by addressing inquiries and resolving technical issues, similar to the responsibilities of a help desk technician.
• 7 years experience working in philanthropy.
• 7 years experience working with Blackbaud CRM, Blackbaud Raiser's Edge or an equivalent non-profit Constituent Relationship Management (CRM) application.

Salary by Location:

AK: Anchorage: Min:$53.90, Max: $91.78

AK: Kodiak, Seward, Valdez: Min:$56.19, Max: $95.67

California: Humboldt: Min:$56.19, Max: $95.67

California: All Northern California - Except Humboldt: Min: $63.04, Max: $107.34

California: All Southern California - Except Bakersfield: Min: $56.19, Max: $95.67

California: Bakersfield: $53.90, Max: $91.78

Idaho: Min: $47.96, Max: $81.67

Montana: Except Great Falls: Min: $43.40, Max: $73.89

Montana: Great Falls: Min:$41.11, Max: $70.00

New Mexico: Min: $43.40, Max: $73.89

Nevada: Min:$56.19, Max: $95.67

Oregon: Non-Portland Service Area: Min:$50.25, Max: $85.56

Oregon: Portland Service Area: $53.90, Max: $91.78

Texas: Min:$41.11, Max: $70.00

Washington: Western - Except Tukwila: $56.19, Max: $95.67

Washington: Southwest - Olympia, Centralia & Below: $53.90, Max: $91.78

Washington: Tukwila: $56.19, Max: $95.67

Washington: Eastern: $47.96, Max: $81.67

Washington: South Eastern: Min:$50.25, Max: $85.56

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 333266

Company: Providence Jobs

Job Category: Development/Engineering

Job Function: Information Technology

Job Schedule: Full time

Job Shift: Day

Career Track: Business Professional

Department: 4011 SS IS AT DATA PROCSNG

Address: OR Portland 4400 NE Halsey St

Work Location: Providence Office Park Portland Bldg 1-Portland

Workplace Type: On-site

Pay Range: $See Posting - $See Posting

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.