Accounts Receivable Associate

Accounts Receivable Associate - Excelligence Learning Corporation

On-site | Monterey, CA | Monday-Friday, 7:00 AM - 3:30 PM PST

Are you detail-oriented, customer-focused, and ready to grow your career in accounting? Excelligence Learning Corporation-a national leader in educational products and solutions-is seeking an Accounts Receivable Associate to join our Accounting team in beautiful Monterey, CA.

This role plays a key part in ensuring our customers, schools, and partners experience smooth and accurate billing, while supporting the financial health of our company. If you thrive in a fast-paced, team-oriented environment and enjoy solving problems with professionalism and a touch of good humor, we'd love to hear from you!

What You'll Do

• Verify and process billing information with accuracy.
• Release and monitor orders in the JDA system to keep customer transactions moving smoothly.
• Provide exceptional customer service by handling calls, emails, and account inquiries (payments, balances, credits, etc.).
• Communicate with customers about payment issues, credit card declines, and address updates.
• Process credit memos, refund checks, purchase order vouchers, W-9 vendor applications, and tax-exempt certificates.
• Support internal teams by handling requests from Customer Service and Sales.
• Review and resolve account issues, including credit limits and outstanding balances.

What We're Looking For

• Education/Experience: High school diploma (or GED) plus 2+ years of accounts receivable or billing experience (or equivalent).
• Strong organizational and multitasking skills-you can juggle deadlines and stay accurate.
• Exceptional written and verbal communication skills.
• Proficiency with office software and tools (including 10-Key, typing 30-35 wpm, and willingness to learn new systems).
• Team-oriented with a positive, adaptable mindset and problem-solving skills.

Why Join Excelligence?

At Excelligence, you'll be part of a company making a difference in early childhood education while enjoying:

• Competitive salary + benefits
• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid time off + 12 paid holidays
• Parental leave and employee assistance programs
• Educational assistance to support your growth
• A supportive, collaborative work culture where your contributions matter

Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.