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Intake Worker

The Salvation Army USA Central Territory
United States, Wisconsin, Waukesha
445 Madison Street (Show on map)
Dec 19, 2024

Whether it's helping cure hunger, providing emergency housing, or overcoming poverty, The Waukesha Salvation Army does it all! Help make a difference by serving those in need and apply today!

This position rotates to work both 1st and 3rd shift. The work schedule will rotate, working 1st shift for one month and rotate to work 3rd shift for one month:



  • 1st Shift (8:00am - 4:00pm, 5 days)
  • 3rd Shift (10pm - 8am, 4 days)


The Intake Worker I provides support to the Intake Worker II by providing supervision and intake of clients, maintaining security, and providing supportive services in a Christian atmosphere.

About the role:



  • Conducts intake interviews of incoming residents into shelter
  • Assigns a proper room and distributes needed bedding and personal items
  • Provides necessary supervision of shelter and residents, assuring that rules and policies are being followed
  • Maintains an awareness of client needs
  • Answers telephone calls, taking messages when appropriate
  • Cleans shelter areas as necessary
  • Prepares snacks for shelter residents
  • Oversees lunch and dinner preparations in dining room
  • Reviews log book and updates entries as needed
  • Performs room inspections
  • Distributes medications as needed
  • Supervises volunteers and community service workers, when assigned.


Education: High school diploma or equivalent

Certifications: N/A

Experience: Experience working with the homeless population desirable

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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