Customer Service - Appointment Setting

Build Relationships and Help Generate New Business

No cold calling. Pre-Qualified Leads Provided

Lucrative Bonus program and incentives for actively supporting our outside sales staff by setting valuable appointments and rehashing active customers.

• Proactively make outbound calls to potential clients to set appointments for sales consultations.
• Utilize scripts to communicate the value proposition of our products or services effectively.
• Manage and update client information in the CRM system to ensure accuracy and efficiency.
• Work closely with the sales team to understand targets and continually refine calling strategies.
• Achieve monthly targets for appointments set and maintain high conversion rates.
• Handle client objections professionally and use established techniques to persuade potential clients to agree to appointments.
• Participate in regular training sessions to improve sales and communication skills.
• Call completed jobs customers to answer questions about the experience and ask them for a review and referral.
• Work together with other Customer Service agents and provide backup to each other for off day

• Experience as an outbound appointment setter, telemarketer, or in a similar sales role is a plus
• Strong verbal communication skills with the ability to engage clients over the phone.
• Proficiency in CRM software and Office applications.
• Excellent organizational skills and attention to detail.
• High level of professionalism and resilience to frequent rejections.

• Ability to quickly learn and adapt to new sales strategies.
• Bilingual or multilingual abilities a plus

While helpful, knowledge of building, construction, architecture, or design is beneficial, but not required as we can provide any training that you need.

We are only looking for two to three of the very best to fill immediate roles within our high-performance sales culture that rewards success with riches and recognition.