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Remote Capture Clerk

Trustmark National Bank
United States, Mississippi, Jackson
248 E Capitol St (Show on map)
Dec 13, 2024

Remote Capture Clerk
Location

US-MS-Jackson


Job ID
2024-17842

Category
Operations

Type
Regular Full-Time

Job Grade
4

FLSA Status
Non-Exempt

Working Hours
40 hours weekly | Monday - Friday 9am-until (Flexible Availability)


Job Location: Company

Item Capture - 10049



Overview

The purpose of this job is to balance incoming remote capture POD runs from the branches and other locations using the remote capture system.

*This position reports 100% in the office at our Downtown Corporate Office in Jackson, MS.



Responsibilities

    Keying and balancing POD runs on the remote capture system.
  • Perfect data to completion of image runs for posting purposes.
  • Keeping notes on POD run problems for branch phone calls.
  • Making phone calls to branches for rescanning of items.
  • Monitor incoming work, so workflow is maintained throughout the day.
  • Perform additional duties as assigned.


Qualifications

  • High School education
  • 1 year of customer service experience
  • Knowledge of balancing process
  • General knowledge of debits and credits
  • General knowledge of Micr fields
  • General knowledge of teller documents and the proof function
  • Good communication skills (via phone and in person)
  • Good 10 key skills (testing required) (5000 Key Stokes with less than 20% error rate)
  • Ability to perform independently in a production environment, with little direct supervision
  • Ability to perform word processing and basic spreadsheet functions
  • 1 year teller, remote capture, or proof experience preferred
Applied = 0

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