Manager, Maintenance Instruction - Rail

SALARY

$115,069.13 - $117,944.32

POSITION SUMMARY

Manages and plans the implementation and administration of training programs for the Authority's Rail Maintenance department. Develops, revises, and evaluates new and existing training programs and implements updates to existing programs or coordinates implementation of new programs.

PRIMARY RESPONSIBILITIES

* Oversees project management of the Authority's Rail Maintenance training programs.

o Plans, manages, and coordinates the activities involved in developing and evaluating maintenance training programs.

o Researches programs required by various regulations and develops programs that are compliant with regulations and Authority guidelines.

o Assigns, monitors, and reviews all work performed by training staff and ensures conformance to department requests and the Authority's policies and procedures.

o Confers with department management to determine training initiatives, analyze training needs, set objectives and assess the overall effectiveness of training efforts.

o Ensures that training programs and publications are in compliance with safety standards and regulatory laws/standards/procedures set by city ordinance, state and federal agencies, or by government legislation.

* Oversees staff development to ensure proper training and knowledge is attained to provide safe and accurate training programs. Conducts training for staff for new programs to improve teaching techniques for more effective and efficient adult learning.

* Maintains expertise in training development, instructional design, adult learning and knowledge of maintenance operations and safety, serving in a consultant capacity to maintenance departments and members of the training staff.

* Assists management in the development and administration of department programs, policies, goals, and objectives to ensure consistency of interpretation. Develops methods to improve team workflow and processes.

* Prepares and manages any assigned training program budgets. Submits budget recommendations and monitors expenditures to guarantee department meets budget restrictions and goals.

* Hires, trains, develops, monitors, and evaluates performance of staff. Reviews and recommends personnel actions for approval.

* Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position may include the following jobs:

Job Title

* Training Specialist I

* Training Specialist II

* Terminal Instructor I

* Terminal Instructor II

* Maintenance Training Clerk

* Technical Trainers

CHALLENGES

* Meeting customer training needs with limited instructor manpower.

* Maintaining continuity in content, style, and delivery of instruction programs.

EDUCATION/EXPERIENCE REQUIREMENTS

* Bachelor's degree in Engineering, Education, or a related field, plus four (4) years of experience in coordinating, managing, or evaluating maintenance training programs, instructional design, or a combination of education and experience relating to this position.

* Training, apprenticeships, or work experience in maintenance trades preferred.

* Must possess valid State of Illinois Driver's License.

PHYSICAL REQUIREMENTS

* When in the office environment - Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.

* When in the field - must be able to tolerate extreme weather conditions and long intense work periods.

* May be required to travel to other field locations, and transport training materials and equipment.

* May require standing for long periods of time while training.

* Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

* Working knowledge of methods and procedures utilized in the repair and maintenance of electronic, electrical, mechanical, general equipment, and signal system of the Authority.

* Working knowledge of basic hand and power tool safety.

* Working knowledge of hazardous waste operations, waste removal, and industrial hygiene practices.

* Working knowledge of OHSA, ANSI, EPA, and other governmental agency standards to properly apply these standards to the CTA work environment policies and procedures.

* Working knowledge of basic adult learning techniques.

* Strong supervisory skills.

* Strong verbal and written communication skills.

* Strong Microsoft Office (Word, Excel, PowerPoint) skills.

* Good project management skills.

* Good analytical and creative skills needed in developing training programs.

* Ability to handle sensitive and confidential information.

* Ability to maintain amiable relations with various levels of Authority personnel and outside contractors and vendors.

WORKING CONDITIONS

* General office environment.

* Travel to various field locations and exposure to usual garage, terminal, shop and right-of-way hazards and outside weather conditions.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

* Standard office equipment.

* Personal computer and related software.

* Various training and maintenance tools and equipment.